FAQs
The things people ask us most often
Frequently asked questions
Our experienced staff will allocate a pitch to match the size of your unit. Tell us the overall length when you enquire and we will tell you what it costs.
Yes. All units must be insured by the registered owner, and we need a copy of the certificate before your unit comes on site and again at each renewal.
When we are full we operate a waiting list. Get in touch and we will add you, then contact you as soon as a suitable pitch comes free.
Yes, provided you tell us beforehand and give them your entry details and an explanation of the process. We will never give your access PIN to a third party ourselves.
Internal work is fine. External work is not permitted in the compounds. If you are having a service or habitation check carried out, email us first with the details of the person doing the work, including their registration and contact details.
Send us written notice by email. We require 30 days notice, and once those 30 days have passed any money remaining on your contract is returned to you.
Gate access is 07:30 to 19:30 in the summer season and 08:00 to 16:30 in the winter season. Access outside those hours may be possible by prior arrangement.
There are no washing facilities in the compounds and we do not allow vehicle cleaning there. Tow Fix, immediately next to Kingfisher Park, provides a caravan and motorhome cleaning service.